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Made 4 Tradies

#8 most asked· 3× cited on Reddit· Invoicing, payments & cash collection

No deposit, no date in the diary

A booking only locks into your calendar once the deposit is paid. The slot stays pencilled in until the money lands, so you never hold a date for a no-show.

By Daniel Hall · Automation builder at Made 4 Tradies

A handshake date that isn't backed by a deposit is just a hope. This automation makes the deposit the thing that firms up the booking: the customer picks a slot, you send a pay-by-link for a deposit (card, Apple Pay or PayID), and the calendar entry stays "held" until that payment clears. The moment it does, the slot flips to "locked in", a receipt goes out, and the balance is flagged as due on completion. It solves the problem from both sides at once. The customer gets skin in the game so they're far less likely to ghost the day-of, and your deposit covers materials before you've spent a cent on them. AU tradies on Reddit consistently land on a "10 to 20% deposit to pay for materials" and call requiring a deposit before any work starts the single biggest change for getting paid on time.

See it in action

The flow, end to end

What your customer sees

Phone mockup showing messages from Hartley Fencing
Customer picks a slot
Morning! Keen to lock in the colorbond fence quote for 8 Wattle St, Maitland. Thursday works for us.
11:06 AM
Beauty, Jess! To hold Thursday we just need the deposit down. The slot stays pencilled in until it's paid.
11:06 AM

Deposit to secure booking

Colorbond fence — 18 lineal metres

Quote total$4,250
Deposit to hold (20%)$850
Pay deposit & lock it in

Card, Apple Pay or PayID — held by Stripe, refundable if we can't make the date.

Customer pays the deposit
Done — deposit paid 👍
11:09 AM
Locked in, Jess! 🗓️ Thursday 12 June, 7:30 AM at 8 Wattle St. Deposit of $850 received, balance due on completion. Receipt: pay.m4t/F2207
11:09 AM

Your diary — the slot

Thu 12 June, 7:30 AMHeld — awaiting deposit

8 Wattle St, Maitland — colorbond fence

Thu 12 June, 7:30 AMLocked in

Deposit $850 received — balance due on completion

No deposit, no hold

Skin in the game both ways

The customer's deposit covers your materials and a paid slot is one they actually turn up to. The 20% shown is illustrative — you set the figure.

Why tradies ask for it

AU tradies on Reddit land on a “10–20% deposit to pay for materials” and call requiring a deposit before starting “the single biggest change” for getting paid. Cuts no-shows on your side too.

How it works

Trigger → actions → outcome

  1. 1

    Trigger

    The customer picks a slot from your booking link or asks to lock in a date by text.

  2. 2

    Action 1

    The slot is created in your calendar as a tentative hold, clearly marked as awaiting the deposit so it can't be double-booked or mistaken for confirmed.

  3. 3

    Action 2

    A pay-by-link for the deposit goes straight to the customer's phone, taking card, Apple Pay or PayID through a secure processor like Stripe.

  4. 4

    Action 3

    The deposit clears and the calendar entry automatically flips from held to locked in, with a receipt sent and the balance flagged as due on completion.

  5. 5

    Outcome

    You only ever hold a date that's backed by money down, which kills no-shows on your side and covers your materials before you start.

What this means for your business

The numbers behind it

10–20%

Typical deposit split

Reported by AU tradies on Reddit as the deposit they take to cover materials. You set your own figure.

No deposit

No date held

The core rule of the automation: the calendar slot stays pencilled in until the payment lands.

Both sides

No-shows and ghosting

Per this item: a deposit deters customer no-shows and stops you holding dates for jobs that vanish.

Questions

Common questions

What does the "Auto-collect deposit before booking firms" automation do?
A booking only locks in the calendar once the deposit (or a payment link) is paid.
Why would a tradie business want this?
Solves both 'tradie ghosted after deposit' on the customer side and no-shows on yours.
How many Reddit threads asked for this?
3 verified Reddit threads cite this automation, sourced from trade-owner subreddits.

The evidence

3 verified Reddit threads

Every quote is traceable to a real Reddit thread. Click any source to read the original tradies asking for this.

  • r/melbourne

    'As a tradie myself I'd never ask for full payment. Maybe 10-20% deposit to pay for materials.'

  • r/brisbane

    'What are the usual payment terms or what do you suggest for a $15k fence job?'

  • r/EntrepreneurRideAlong

    'The single biggest change for service businesses: require a deposit before starting any work.'

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