#22 most asked· 2× cited on Reddit· Customer comms
One message that proves the job, sells the next one, and earns the review
The moment you mark a job done, your customer gets the photos, the warranty, the invoice and a review link — all in one tidy text.
By Daniel Hall · Automation builder at Made 4 Tradies
When a tradie marks a job complete, this automation sends the customer one clean summary message: before and after photos, a plain-English list of what was done, the warranty, the invoice with a pay link, and a same-day review request. It does three jobs at once. It is proof of work, with dated photos kept on file against the customer if anyone ever queries it (a genuine recurring question on Reddit is simply "how do you store job photos?"). It is a marketing asset, because the same before/after shots are ready to post to socials and the gallery. And it is a review trigger, because the ask lands while the job is fresh and the customer is most likely to say yes. The demo shows an AU sparky, Eastlake Electrical and Solar, sending a Coogee customer her switchboard-upgrade summary, then a next-morning review nudge she happily acts on. No precise statistics are claimed, because the real review rate depends on each tradie's customer mix; the honest point is that asking the same day, every time, with the proof attached, beats asking late or not at all.
See it in action
The flow, end to end
What your customer sees
Work completed
- Replaced ceramic-fuse board with 12-pole switchboard
- Fitted 4 RCBO safety switches, tested every circuit
- Certificate of Compliance lodged with the network
Warranty
5 years
Invoice #2087
$1,840
One message does three jobs
- Proof of work — dated photos and a record of exactly what was done, on file if anyone ever queries it.
- Marketing asset — the same before/after shots are ready to post to your socials and gallery.
- Review trigger — the ask lands while the job is fresh, when people are most likely to say yes.
Where the photos live
“How do you store job photos?” is a genuine, recurring question from trades on Reddit. Here every photo is captured on the job, attached to the customer, and kept — no more scrolling your camera roll six months later.
Honest note
We don't quote a review-rate figure here because your result depends on your customer mix. The point is simple — asking the same day, every time, with the proof attached, beats asking late or not at all.
How it works
Trigger → actions → outcome
- 1
Trigger
The tradie taps "job complete" in the field app and snaps the before/after photos on the way out.
- 2
Action 1
The automation assembles the work-done list, warranty, and invoice into one branded summary attached to that customer's record.
- 3
Action 2
The customer receives a single text with the photos, a view-and-pay invoice button, and a warranty and compliance PDF to download.
- 4
Action 3
The next morning a short, friendly review request goes out while the job is still fresh in the customer's mind.
- 5
Outcome
Every job leaves behind stored proof photos, a ready-to-post marketing asset, and a well-timed review ask — without the tradie chasing any of it.
What this means for your business
The numbers behind it
3-in-1
Proof, marketing, review
What one summary message does, per the item's why-it-matters
Same day
Review ask timing
Typical — sent while the job is fresh, when people are most likely to say yes
Every photo kept
Stored against the customer
Answers the recurring trades question "how do you store job photos?"
Questions
Common questions
- What does the "Job-complete photo + summary to customer" automation do?
- "Here's what we did, here's the photo, here's the warranty info, here's your invoice and review link."
- Why would a tradie business want this?
- Doubles as proof-of-work, marketing asset, and review trigger.
- How many Reddit threads asked for this?
- 2 verified Reddit threads cite this automation, sourced from trade-owner subreddits.
The evidence
2 verified Reddit threads
Every quote is traceable to a real Reddit thread. Click any source to read the original tradies asking for this.
- r/Contractor
'How do you store job photos?'
- r/landscaping
LotusTrax recommendation includes 'job verification images' workflow.
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